Please note, when you make a help desk ticket, it may take up to 2 business days to get a reply back in normal circumstances. You may not get a reply on the weekend. While we still try to get back to you the same day, please understand that there are certain circumstances that may create a back log. Please do not post a duplicate ticket for the same reason. This will only have 2 people working on your ticket at 2 different times and can actually create a delay in responding to you.

Finally, when creating a support ticket, please be as details as possible. Give the price you paid, your receipt number, how you paid, along with a complete description of your problem if any. Feel free to include any screen shots you made to show the problem.